Most of our items are eligible for our 30-day refund policy. If your product is faulty or damaged, you can send it back to us for a refund or item exchange within 30 days of receiving it. Please note, there is no reimbursement for return shipping.
Please contact us to be given your Return Merchandise Authorization Number. Please write this on the shipping label.
Please email: firstname.lastname@example.org with your refund claim.
* Personal wear and items of clothing are NOT eligible for refund due to sanity dangers. We have no means of proving that the item being refunded has not been worn or used.
* To be eligible, the item must be faulty or damaged. We do not offer refunds if you change your mind.
* To be eligible for a refund, your item must be unused and in the same condition you received it.
* It must also be in the original packaging.
* To complete your return, we require a receipt or proof of purchase.
* Sale items are not eligible for refunds. If an item is discounted or free, it cannot be refunded.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
ADDITIONAL NON-RETURNABLE ITEMS:
* Downloadable software products
* Some health and personal care items
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
REFUNDS (IF APPLICABLE):
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com for further investigation and instructions.
SALE ITEMS (IF APPLICABLE):
EXCHANGES (IF APPLICABLE):
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.